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Our Approach to Privacy

We believe privacy is fundamental to mental health support. You can't have effective support without trust, and you can't have trust without privacy. That's why privacy comes first in everything we build.

We want to give you a place where you can talk about anything – your struggles, your relationships, your fears and hopes – without worry that it will be used against you. We believe you should be able to get mental health support in a safe, private environment. That's why we take every measure possible to protect your data privacy.

Our Commitment to You

  • All conversational data is securely encrypted on our servers.
  • We minimize the personal information we collect, so your conversations stay as private as possible.
  • If you delete your account, we delete your personal data, except for anything we're legally required to retain.
  • If you consent to help improve our AI, we store only fully anonymized data, replacing any identifying information. We never connect anonymized data with your identity.
  • Clara is designed to support, not report. If you discuss difficult topics, Clara will encourage you to access appropriate resources, but Clara does not contact anyone on your behalf. Your autonomy is important, and we value your right to make decisions for yourself.
  • We're firmly committed to never selling your data.

For the full details, see our privacy policy.

- The Clara Team